Returns & Exchanges
At Nahcotta, we want you to be completely satisfied with your home decor and art purchases. If your selection isn't the perfect fit for your space, we offer returns on eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully pack the item in its original packaging, ensuring all fragile components are protected to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our warehouse facility.
Quality Inspection & Refund
Once we receive and inspect the item to ensure it is in original condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing